Remote Assistance - Get Help from Anywhere with an Internet Connection
Residential Remote Assistance – $25
(Please note that due to a high volume or email and telephone questions, any support will be invoiced at minimum of remote assistance to ensure all clients receive the same priority.)
Commercial Remote Assistance – $30
At Home or Work
1/2 Hour – $40
1/2 - 1 Hour – $60
Over 1 hour – $60/hr
Virus Removal/System Re-install with Backup - $75
Any follow-up trip within 7 days – $19
*A $20 diagnostic fee applies to a diagnostic-only service event.
- In the event of returned payment, customer is responsible for bank fees associated with event, in additional to any and all late payment fees.